111beet Privacy
Policy
At 111beet, protecting the personal data of every player is a core operational commitment, not an afterthought. This Privacy Policy explains what data we collect when you use the 111beet platform, why we collect it, how it is stored and protected, who may access it, and what rights you hold over your own information. We encourage you to read this document carefully before registering an account.
All data transmitted between your device and the 111beet platform is encrypted using industry-standard 256-bit SSL/TLS protocols. Your credentials and financial details travel over secure, encrypted channels at all times.
111beet does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Data shared with service partners is strictly limited to what is necessary to operate the platform.
You may request a full copy of the personal data 111beet holds about you, and you may ask us to correct any inaccurate details. Submit your request to support@111beet.net and we will respond within 30 days.
1. Information We Collect
When you interact with the 111beet platform — whether by registering an account, making a deposit, placing a bet, or contacting customer support — you provide us with personal information. We also collect certain data automatically as you browse and use our site. The categories of data we collect are described below.
Full legal name, date of birth, email address, residential address, and Bangladesh mobile number provided at account creation.
National Identity Card (NID), passport, birth certificate, selfie photographs, and proof of address submitted during KYC review.
Transaction history, deposit and withdrawal amounts in Bangladeshi Taka (৳), and the mobile wallet numbers (bKash, Nagad, Rocket, Upay) used for transactions.
Bet history, game selections, session durations, bonus usage, wagering records, and responsible gaming tool configurations.
IP address, browser type and version, device type, operating system, screen resolution, and referring URL collected automatically on each visit.
Records of all customer support interactions via live chat, email, or any other channel, including timestamps and support ticket content.
1.1 Data You Provide Voluntarily
The majority of personal data we hold is provided directly by you. This includes information entered at registration, documents submitted during KYC, preferences you set within your account dashboard (such as deposit limits or self-exclus ion options), and messages you send to our support team. Providing accurate information at this stage is important — any inaccuracies in your registration data may delay account verification or withdrawal processing.
1.2 Data Collected Automatically
When you visit 111beet.net, our servers automatically log certain technical data including your IP address, the pages you visit, the links you click, the time and date of your visit, and the duration of your session. This data is collected for security monitoring, fraud prevention, and platform performance optimisation. It does not on its own identify you by name, but in combination with your account data it forms part of your overall player profile.
111beet also uses cookies and similar tracking technologies to collect behavioural data about how you interact with the platform. These are described in detail in the Cookies and Tracking Technologies section below.
1.3 Data from Payment Partners
When you make a deposit or withdrawal using bKash, Nagad, Rocket, or Upay, the relevant mobile financial service provider may share limited transaction confirmation data with 111beet. This typically includes the transaction reference number, amount, wallet number (partially masked), and timestamp. 111beet does not receive your full mobile banking PIN, password, or wallet security credentials at any point.
2. How We Use Your Data
111beet uses the personal data it collects for specific, legitimate purposes related to the operation of the platform and the delivery of our services to players across Bangladesh. We process data only where we have a valid legal basis to do so. The primary purposes for which we use your data are set out below.
2.1 Account Management and Service Delivery
The most fundamental use of your data is to create and maintain your 111beet account, process your deposits and withdrawals in Bangladeshi Taka (৳), record your betting and gaming activity, apply bonuses and promotional credits, and provide you with access to the full range of 111beet games and markets. Without this data, we cannot provide the service at all.
2.2 Identity Verification and Fraud Prevention
111beet uses the identity documents and registration data you provide to verify that you are who you say you are, that you are aged 18 or over, and that your account activity is consistent with legitimate personal gaming behaviour. Automated and manual checks are applied to detect patterns associated with fraud, money laundering, multi-accounting, and bonus abuse. Where suspicious activity is identified, your data may be reviewed by our compliance team and, where legally required, disclosed to relevant authorities. 18+
2.3 Responsible Gaming
111beet monitors player behaviour data — including session length, deposit frequency, wagering patterns, and self-exclusion status — to support responsible gaming obligations. This monitoring helps us identify players who may be showing signs of problem gambling and to apply appropriate interventions such as cooling-off prompts, deposit limit enforcements, or account restrictions in line with the player's own settings or our internal safeguarding policies.
2.4 Customer Support
When you contact 111beet support, the information you provide — along with your account history — is used to resolve your query efficiently. Support interactions are logged and may be reviewed for quality assurance, staff training, and dispute resolution purposes. Logs of support conversations are retained in accordance with the data retention policy set out in Section 7.
2.5 Platform Improvement and Analytics
Aggregated and anonymised data about how players navigate and use the 111beet platform is used internally to improve site performance, identify technical issues, optimise game loading times, and develop new features. This analytical data does not identify individual players and is not shared externally.
2.6 Service Communications
111beet may send you transactional communications related to your account — such as deposit confirmations, withdrawal notifications, KYC requests, password reset links, and account security alerts — via the email address and mobile number registered to your account. These communications are operational in nature and are not marketing messages. You cannot opt out of transactional communications while your account remains active, as they are necessary for the secure operation of your account.
Where you have opted in to receive promotional communications, 111beet may also notify you about new games, seasonal promotions (such as those tied to BPL, IPL, T20 World Cup, Eid, or Pohela Boishakh), and platform updates. You may withdraw consent for promotional communications at any time by updating your notification preferences in your account settings or by contacting support.
3. Data Sharing and Third Parties
111beet does not sell, rent, or trade your personal data to any third party. However, in order to operate the platform and deliver services to you, we share limited data with the categories of partner described below. In every case, data is shared only to the extent necessary for the stated purpose, and all partners operate under contractual obligations requiring them to protect your data and use it solely for the agreed purpose.
| Partner Category | Purpose | Data Shared |
|---|---|---|
| Payment Processors | Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay | Name, wallet number, transaction amount in ৳, transaction reference |
| Game Providers | Delivering casino and sports games (Pragmatic Play, Evolution, Spribe, Ezugi, etc.) | Anonymous player session token, bet history for game record integrity |
| Identity Verification Services | Automated KYC document checking and age verification | Name, date of birth, NID or passport data, selfie image |
| Fraud Prevention & Security | Detecting account fraud, multi-accounting, and suspicious transactions | IP address, device fingerprint, login timestamps, transaction patterns |
| Analytics Providers | Platform performance monitoring and usage analytics | Anonymised and aggregated behavioural data only — no PII |
| Legal and Regulatory Authorities | Compliance with applicable law, court orders, and law enforcement requests | Any data required by the specific legal obligation or order |
3.1 International Data Transfers
Some of 111beet's service partners — particularly game providers and technology infrastructure providers — may process data in locations outside Bangladesh. Where data is transferred internationally, 111beet requires contractual safeguards to be in place to ensure that your data receives an equivalent level of protection to that applied within the platform. No transfer of data to any international party is made for the purpose of commercial exploitation of your personal information.
3.2 Business Transfers
In the event of a merger, acquisition, or sale of all or part of 111beet's business assets, player data may be transferred as part of that transaction. If such an event occurs, affected players will be notified via the email address registered to their account prior to their data being subject to a different privacy policy. Players retain the right to request deletion of their account and data at any point during this process.
5. Data Security and Storage
111beet applies a layered security approach to protect the personal data it holds. Security measures operate at the network, application, and data storage levels and are reviewed and updated on a regular basis. Key security controls in place include:
- 256-bit SSL/TLS encryption on all data transmissions between your device and our servers
- Encrypted storage for all sensitive personal and financial data at rest
- Access controls ensuring that only authorised personnel with a legitimate operational need can access player personal data
- Audit logging of all internal access to player account data, with alerts for anomalous access patterns
- Two-factor authentication available for player accounts to add an additional layer of login security
- Regular security assessments of platform infrastructure and third-party integrations
While 111beet takes all reasonable precautions to protect your data, no internet-based system can guarantee absolute security. In the unlikely event of a data breach that poses a material risk to affected players, 111beet will notify those players via the email address registered to their account within a reasonable timeframe and will take immediate steps to contain and remediate the breach.
5.1 Data Storage Location
Player data is stored on secure servers. Where data is processed or stored outside Bangladesh, the same contractual safeguards described in Section 3.1 apply. 111beet does not store complete copies of payment wallet credentials, full NID numbers, or other highly sensitive identity documents in an unencrypted form anywhere on its systems.
All stored personal and financial data is encrypted using AES-256, making it unreadable to any party without the authorised decryption key.
Internal access to player data is role-based. Only compliance, support, and fraud teams with a documented need can view identifiable player records.
Every access to player account data by internal staff is logged with a timestamp, user ID, and reason code. Anomalous access triggers automated alerts.
In the event of a data breach affecting your information, 111beet will notify you by email promptly and provide clear guidance on protective steps.
6. Your Rights Over Your Data
As a player on the 111beet platform, you hold the following rights with respect to the personal data we process about you. These rights can be exercised at any time by contacting us at support@111beet.net. We will acknowledge your request within 5 business days and aim to fulfil it within 30 calendar days. Where a request is complex or involves a large volume of data, we may notify you of an extended timeline, but this will not exceed 60 days in total.
6.1 Right of Access
You may request a copy of all personal data that 111beet holds about you. This is sometimes called a Subject Access Request (SAR). We will provide your data in a structured, readable format. There is no charge for a standard SAR. If you make repeated or clearly unfounded requests, we reserve the right to charge a reasonable administrative fee.
6.2 Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to ask us to correct it. For account details such as your registered address or email, you may be able to update these directly through your account settings. For identity document data, please contact support with the corrected information and supporting documentation.
6.3 Right to Erasure
You may request that 111beet delete the personal data it holds about you. However, this right is subject to certain limitations — in particular, 111beet is required by law to retain certain transaction records, KYC documents, and gaming activity logs for a defined period (see Section 7). Where deletion is not immediately possible due to legal retention obligations, 111beet will restrict processing of your data to the minimum required to meet those obligations and will delete it as soon as the retention period expires.
6.4 Right to Restrict Processing
You may request that 111beet pause the processing of your personal data in certain circumstances — for example, while a dispute about data accuracy is being resolved. During a restriction period, your data will be stored but not actively used for profiling, analytics, or marketing.
6.5 Right to Data Portability
You may request that we provide your personal data in a machine-readable format (such as JSON or CSV) so that it can be transferred to another service provider. This right applies to data you provided directly to us that we process based on your consent or for the performance of our contract with you.
6.6 Right to Object to Marketing
If you have previously opted in to receive promotional communications from 111beet, you may withdraw that consent at any time. Update your notification preferences in your account dashboard or contact support@111beet.net. Withdrawal of marketing consent does not affect your ability to continue using the platform or affect the processing of transactional communications.
7. Data Retention Policy
111beet retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or operational obligations. The table below sets out the general retention periods applied to the main categories of player data:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Legal / anti-money laundering compliance |
| KYC identity documents | Duration of account + 5 years after closure | Legal / identity verification records |
| Transaction and payment records | 7 years from the date of each transaction | Financial record-keeping obligations |
| Betting and gaming history | 5 years from the date of each event | Dispute resolution and regulatory audit |
| Customer support communications | 3 years from the date of the interaction | Quality assurance and dispute resolution |
| Technical / server log data | 12 months on a rolling basis | Security monitoring and fraud detection |
| Marketing consent records | Until consent is withdrawn + 3 years | Evidence of consent |
Once the applicable retention period has expired, data is securely deleted or permanently anonymised so that it can no longer be linked to any individual player. Where data is anonymised rather than deleted, it may be retained indefinitely in aggregate form for statistical analysis and platform improvement purposes.
If you close your 111beet account, your data will not be immediately deleted. The retention periods above apply from the date of account closure. During this period, your data is held in a restricted state — it is not used for marketing or profiling, and access is limited to compliance and legal teams only.
8. Updates to This Privacy Policy
111beet reviews this Privacy Policy periodically and may update it to reflect changes in platform operations, applicable law, or best practice in data protection. When we make material changes to this policy, we will notify registered players via the email address associated with their 111beet account or via a prominent notice on the platform. The "Last Updated" date at the top of this document will always reflect the most recent revision.
We encourage you to review this Privacy Policy whenever you receive a notification of an update, and at least once per year as part of general account hygiene. Continued use of the 111beet platform following any update constitutes your acknowledgment of the revised policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 111beet handles your personal data, please contact us at support@111beet.net. Our support team is available 24 hours a day, 7 days a week, and all privacy-related enquiries are handled by a dedicated team member with knowledge of our data practices.
This Privacy Policy is written in English. In the event of any ambiguity arising from a translation of this document, the English version shall prevail.
Your Data is Safe with 111beet
Have questions about how your data is used? Our support team is available around the clock. You can also review our Terms & Conditions, explore our FAQ, or log in to manage your account privacy settings directly.
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